How to Order Custom Jackets for a Corporate Team Across Multiple Locations
When your team is spread across multiple offices, sites, or cities, ordering custom jackets adds a logistical layer that most single-site teams don't have to deal with. Who collects sizes? Where do the jackets get delivered? How do you manage different delivery addresses without the order becoming a nightmare?
Here's a practical framework that makes multi-location jacket orders work.
Start With a Central Point of Contact
Even if your team is spread across multiple locations, the order itself should be managed by one person or team. This central coordinator is responsible for collecting all the information (sizes, personalisation details, delivery addresses) and communicating with the supplier on behalf of the whole group.
Each location should have a local contact who is responsible for gathering sizes from their site and feeding them back to the central coordinator. This two-layer approach keeps communication manageable without putting all the burden on one person.
Collect Sizes Location by Location
Rather than trying to collect sizes from everyone at once across all sites, break it down by location. Create a separate Google Form or spreadsheet tab for each site and assign each local contact responsibility for filling it in.
Set the same deadline for all locations. Once you have responses from each site, compile them into a single size list before submitting to the supplier.
Decide on Delivery in Advance
Multi-location orders can be delivered in several ways: one central delivery point (and then distributed internally), individual delivery to each site, or a combination. Discuss this with your supplier early — some suppliers can handle split deliveries to multiple addresses at no extra charge, while others may add a fee for each additional delivery location.
If you're doing internal distribution from a central point, make sure you have a plan for how jackets get from the hub to individual team members at each site.
Standardise the Design Across All Locations
For corporate orders, consistency is key. All jackets should look the same regardless of the wearer's location. The only variation should be individual personalisation (name, department, or location label if desired).
Agree on the final design once, get it approved centrally, and communicate it to local contacts as a finalised decision rather than seeking further feedback.
Plan for Size Variations and Replacement Orders
In a multi-location order, the chance of someone receiving the wrong size or a jacket being lost in transit is higher than with a single-site delivery. Build in a small buffer of units (typically 3-5% extra) in the most common sizes to handle replacements.
Also confirm with your supplier how top-up or replacement orders work — can you reorder single units if needed? At what cost?
